CHARLOTTE — Charter Communications, Inc., announced on Wednesday, July 22, the opening of a new Spectrum Store in Monroe.
The new Monroe store is located at 3019 W. Hwy 74 and will be open weekdays from 10 a.m. to 8 p.m., Saturdays from 10 a.m. to 8 p.m. and Sundays from 12 p.m. to 5 p.m.
The Spectrum store gives consumers in the Monroe area an option for adding or managing their Spectrum Internet®, TV, Mobile or Voice services, according to a report from the company.
“Our Spectrum stores team is here to help our local customers who need support in getting and staying connected during these uncertain times,” said Pattie Eliason, Group Vice President, Spectrum Stores & Retail, in a statement. “They are working to make our new store in Monroe a safe, convenient environment to add or manage services, shop for devices and accessories or make payments, while ensuring we adhere to current local and state health and safety guidelines.”
For the safety of customers and employees, and in accordance with Centers for Disease Control and Prevention guidelines, along with state and local orders, social distancing is required in the store, according to the statement from the company’s communications department. Occupancy of the store will be managed by store employees. Spectrum stores are cleaned and disinfected regularly, with frequent cleaning of high-touch areas and hand sanitizer available throughout the store.
- The new Spectrum store offers the latest devices and accessories compatible with Spectrum Mobile, which is designed to provide customers the highest quality experience at great value, including access to next-generation 5G service where available. Customers can save up to 40% on a single line with unlimited data compared to other national carriers. They also can bring their own phone or choose from among the latest mobile devices and accessories.
Store visitors can experience Spectrum Internet, which has starting speeds of 200 Mbps and plans with connections up to 1 gigabit per second, as well as the interactive Spectrum TV App, which gives customers access to the Spectrum TV® content.
Spectrum offers 24-hour customer assistance at 1-855-707-7328.